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We manage Contact Centres and Back Offices in an Outsourcing regime, which enhance our Clients’ business and increase the visibility of their brand, regardless of the sector in which they operate.

Our solutions

Our solutions allow us to follow-up the entire customer journey, from their first contact to after-sales service, whatever the communication channel they use: face-to-face, telephone or written (email, letter, text message, whatsapp, chat box, social media).

Advantages

  1. Flexibility and speed in the implementation
  2. State of the Art technology
  3. Optimisation of processes and procedures
  4. Allocation of qualified employees
  1. Control and resizing of operations in real-time
  2. Higher level of customer satisfaction
  3. Reduction and flexibility in the operating costs

Campaigns / Services

Welcome Call 

 Questionnaires/ surveys

Activation of brands and services

 Appointments

Corporate Sales (B2B)

Residential Sales (B2C)

Customer Support

Retention and loyalty of customers

Hiring and invoicing

Credit Collections and Recovery

Scanning and indexing

Contact us and learn more

about our services.