Outsourcing solutions
Who we are
Synchro is an associate company of Egor, specialised in outsourcing projects / services, aiming to reduce and ease operating costs, share risks, and increase customer productivity.
We offer integrated turnkey service solutions. Our main goal is to be our clients' partner, an extension of their business, always with a focus on maximizing efficiency.
Each project we design is unique, the result of adapting to the specific needs of each Client, aiming to achieve full satisfaction and to meet the agreed objectives.
Our main goal is to be a partner to our Clients, an extension of their sales force, always focused on maximizing sales and increasing market share and the visibility of our Clients' brands.
Our motivated and highly experienced teams are willing to "be one of yours", sharing the client’s objectives and purposes.
Our goal is to be a partner to our clients, providing specialized recruitment and outsourcing solutions, leveraging our ability to identify talent, and attracting the best resources for their projects and businesses in Portugal and abroad.
The knowledge and talent of our teams allow us to identify the desired characteristics in each resource, thus finding the ideal match between client and candidate.
Our network of contacts, our recruitment and referencing models, allow us to reduce the time taken for selection processes and increase the degree of fulfillment of each project, thus guaranteeing the satisfaction of our clients' objectives.
Synchro Industry & Logistics offers human resources management or comprehensive management of production and logistics services.
We position ourselves as a partner in the analysis and optimization of processes and KPIs in areas as diverse as warehouse logistics, loading and unloading of goods, supply, de-supply, internal logistics, quality control and parts verification.
A unit focused on providing recruitment, selection and placement solutions for qualified healthcare professionals. We have an experienced team and consolidated know-how in the sector.
We have an experienced team and consolidated know-how in the sector.
In-depth knowledge of the market, with more than 35 years of experience recruiting, selecting and managing human resources and outsourcing services.
A Synchro Education analisa o mercado de colocação e substituição de professores e pessoal não docente (na área da educação) em Portugal, e verificou as dificuldades por parte das Instituições de Ensino em encontrar candidatos qualificados e enquadrados com os valores de cada Instituição, num curto espaço de tempo.
Pioneiros nesta área de negócio em Portugal, pretendemos ir ao encontro das necessidades das Instituições de Ensino, garantindo a apresentação de candidatos qualificados e com o perfil adequado.
Disponibilizamos a possibilidade de realizar Atividades Extracurriculares, Workshops e Oficinas dirigidas e desenhadas para cada grupo de alunos.
Using a web platform, we monitor and control any contact center and BPO operation, in real-time, through dashboards, providing the defined KPIs.
We carry out quality of service surveys (IQS'S) and mystery shoppers, aiming to audit end-customer satisfaction, providing customized reports and proposals for corrective action and satisfaction.
We manage Contact Centers and Back-Offices on an Outsourcing basis, at our premises or at our Clients' facilities, using our own developed technology or the technology of our clients.
We work closely with clients to implement innovative solutions that increase operational efficiency and end-customer satisfaction.
Through areas dedicated to recruitment and training teams, working in close alignment with quality and continuous improvement areas, as well as innovation teams, aiming to optimize and automate processes, we provide unique Contact Center and BPO solutions.
We guarantee an extremely attractive cost/benefit ratio, thanks to our experience, technology and operational benchmarking.
SPECIALIZATION