Synchro by Egor, is recruiting a Customer Service Assistant for a client located in the Lisbon area.

Role:

• Validation of equipment data, Analysis and response to requests and requests for information about the service;
• Updating the databases for the operational work of the data validation and certification team;
• Handling and resolving anomalies;
• Data Validation and Certification Reports;
• Handling connection anomalies and fraud;
• Handling anomalies in making data available;
• Handling audits ;
• Preparing e-mails;
• Handling individual cases.

Working hours and location:

• Monday to Friday, 9am to 6pm;
• Fixed weekend days off;
• Lisbon

Requirements:

• Minimum schooling at 12th grade level (compulsory);
• A love of customer contact;
• Good communication skills;
• Ability to work as part of a team;
• Proactivity, creativity and dynamism.

We offer:

• Employment contract;
• Basic salary Food allowance Premium

Interested candidates should send an updated CV.

Synchro by Egor - Lisbon
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