• Up to 5 years of experience in the role for which we are contracting the service;

• Knowledge about BPM and good practices for its implementation;

• Knowledge of process analysis and diagnosis;

• Knowledge of process modeling;

• Knowledge about creating process performance indicators;

• Knowledge of process improvement techniques;

• Knowledge of process-oriented organizational architecture.

Entregáveis

• Design processes in compliance with standards, policies and requirements;
• Ensure the identification of process improvements;